Appointment Line is Open
When you call us, leave a message telling us your name, phone #, best time to reach you, and that you want your taxes done. Our specially trained volunteers have already begun calling people back to conduct the Intake interview and schedule appointments.
Call 1-866-833-2823 (toll free) only once. If you don't hear back within 10 days, then you can call again. But please do not call back repeatedly. That only delays our ability to process all the calls and call you back.
Tri-CAP VITA Coalition
The Tri-CAP VITA Coalition was formed to provide free tax preparation services for low-wage earners in Malden, Medford, Everett, and surrounding communities. Our staff of volunteers have been trained and certified by the IRS to prepare your tax returns. In addition, we provide financial literacy training and releated services throughout the year.
Steps to Becoming a VITA Volunteer
Call us and complete these steps
- Complete our Volunteer Application (Detail Sheet)
- Complete the CORI (Criminal Offender Record Information)
- Sign the IRS Volunteer Agreement and Statement of Conduct
- Participate in our Orientation & Training
- *Complete the Link and Learn Taxes IRS training
- *Pass the IRS Certification Exam
- Get Mentored or Be a Mentor
*Link and Learn and IRS Certification Exam required only for tax preparers and quality reviewers.
Call 866-833-2823 (toll free) and tell us you want to volunteer; or, email us at vita [@] maldentaxes.org. We'll call you back to get you started.
5 Reasons to Volunteer
Have you thought about volunteering?
- No previous experience necessary
- You'll receive specialized training from certified VITA Volunteers
- You can serve as translators, greeters, quality reviewers, taxpreparers, or other
- IRS provides free tax law training
- We provide all the training materials you need
- If you want to be a tax preparer or quality reviewer, you get free tax law training
- Hours are flexible
- Mid-January 2012 through April 2012 - 6-12 hours/week preferred
- Evening, Saturday, and some daytime hours available
- Volunteers can stay on through October 17, 2012 (or longer) for occasional late returns
- We need your skills to offer this valuable community service
- You may be good on the telephone, at the computer, or just very good at organizing tasks; we need people with many different skills; call us to see if you can help
- You may be good on the telephone, at the computer, or just very good at organizing tasks; we need people with many different skills; call us to see if you can help
- Serve your community while learning to prepare taxes
- You'll learn how to manage your own taxes better